Who can sign up for your iPad coverage?
Anyone that owns an iPad can enroll in our protection plan.
Is there a time limit of when I can sign up?
No. You can insure your iPad at any time.
Does my iPad have to be brand new?
No. It can be new or used. Even if you are not the first owner we can offer your coverage at the same price.
How much does iPad coverage cost?
Coverage for your iPad varies based on the plan you choose. We offer plans to fit all budgets.
Is there a fee for repairs?
Yes. All iPad repairs have a repair fee. This applies to all iPad's regardless of model. The repair fee varies based on protection plan you choose.
Do you cover my iPad if it is stolen?
Yes! Your iPad is covered against theft.
Does your coverage have limits?
Unlike other companies that limit your repair coverage, we do not. Most companies will limit your coverage to one or two claims per calendar year. They will also limit your repair coverage to only the value of your iPad. If you are the unfortunate victim of these deceitful practices, you could be in for a surprise when you have to pay the retail cost to replace or repair your iPad once you have exceeded their set coverage limits. Our coverage has no limits. We will repair or replace your iPad as many times as needed.
Do you cover iPads that are 3g, 4g and wifi?
Yes, we cover all iPads.
If I sell my iPad will the coverage transfer?
Yes, as long as the new owner will assume the monthly payment.
How do I file a claim?
Simply call us or click on the "File a Claim" link on our home page.
Will my iPad coverage ever expire?
No! Your coverage will only expire when you miss a monthly payment or you call us to cancel your coverage.
How long does it take to get my iPad repaired?
We will send your iPad back to you at our cost within five business days after we receive it at our service center. It is typically much sooner, but we guarantee to have it shipped out within five days.
If you have any other questions that were not answered on this page, please contact us via the contact page, or feel free to call us. We look forward to providing you coverage you can count on, and giving you peace of mind when it comes to your iPad.